Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Website.
Personal information we collect
- When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device.
- When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers (insert other types of payment accepted)), email address and phone number. We refer to this information as “Order Information”.
- As you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically- collected information as “Device Information”.
- When we talk about personal information in this privacy policy, we are referring to both device information and order information.
Technologies we use to collect device information
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org/.
- Log files track actions occurring on the Website and collect data, including your IP address, browser type, Internet service provider, referring/exiting pages, and date and time stamps.
- Web beacons, tags, and pixels are electronic files used to record information about how you browse the Website.
How do we use your personal information?
Order information
- We generally use the order information that we collect to fulfil any orders placed through the Website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
- Additionally, we use the order information to communicate with you, screen our orders for potential risk or fraud and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Device information
- We use the device information that we collect to help us screen for potential risk and fraud, in particular your IP address, and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website and to access the success of our marketing and advertising campaigns).
Sharing your personal information
Additionally you opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.
Do not track
Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
- If you are a South African resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact us through the contact information below.
- Additionally, if you are a South African resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through our Website) or otherwise to pursue our legitimate business interests listed above.
Data Retention
When you place an order through the Website, we will maintain your order information for our records unless and until you ask us to delete this information.
Contact us
For more important information about our privacy practices, if you have any question, or if you would to email a complaint, please contact us by email at admin@lifestylefabrics.co.za